Add：sichuan zigong center water Wells road 105
Business phone: 0813-8605286
Sales Tel: 18190247933
Free Tel: 400-0813-026
1, performance guarantee
1) all goods supplied by the Zigong Huaxi pump & Valve Manufacturing Co., Ltd. production, to ensure that the goods are brand new, is the use of high-quality materials and advanced technology, in strict accordance with the design specifications, technical requirements, system functional requirements and in accordance with national, industry related standards for manufacturing, inspection and product, can fully meet the requirements of the buyer technology.
2) to provide product specification and product certificate for all products factory. And to providephysical and chemical inspection report and product certificate of quality according to customer requirements.
3) product cleanliness and determination methods in accordance with the provisions of JB/T77481995, supply according to the requirements of JB/T 7928-1999 standards.
4) packing, cleaning, coating, anticorrosion all according to the GB/T 12252-1989 "universal valvesupply requirements" provisions and meet the request of the buyer.
5) warranty: 18 months after the product is in use or the 1 year after delivery, whichever comes firstin time.
2, the warranty period of the quality and service commitment
1) ensures the correct installation of the product during the warranty period, the normal operation and maintenance of the circumstances, can be safe, reliable operation.
2) product design development, production organization, process and installation services, in strict accordance with the ISO9001 quality assurance system and the API 6D product quality controlsystem requirements.
3) the provisions bearing shell casting, forging material physicochemical index reaches the national standard GB or ASTM specifications.
4) the product warranty period, because of the defect of our design, manufacturing and materialcaused by the product line in engineering of any defect or fault, our within 10 days upon receipt of the buyer's notification in writing for free repair or replacement of defective goods, in order to achieve the quality and performance of the contract; I is willing to bear all the costs for thereplacement of the product, at the same time and prolong the quality guarantee period.
5) during the warranty period, the user if the product has quality problems, the company receivedcustomer correspondence, give a reply within 2 hours, sent to the site within 24 hours, appointed by the company subsidiaries or offices nearby service, and fill in the service feedback one-waycompany reported.
Quality information hotline: 0813-8775663
6) to provide quality tracking service to the buyer in the warranty period, it is the product of manufacturing problems, the implementation of three packs, and timely delivery.
3, after the warranty period to quality and service commitment
1) during the execution of the contract and the goods within the period of use, according to the requirement of the buyer of the goods manufacturing, installation, commissioning, maintenance and repair, the use, to provide free technical advisory.
2) after the warranty period still guarantee provided by the product in the correct installation, can be a good run under the condition of normal operation and maintenance.
3) I promise after the warranty expires at the most favorable price to provide fast repair and maintenance service of the equipment, and the request of the buyer to send technical personnel tothe site technical service, please provide the buyer with the necessary working and livingconvenience.
4) Zigong Huaxi pump & Valve Manufacturing Co. Ltd in order to meet customer needs for the purpose, is willing to work together to promote the cooperation between the two sides through their own efforts, to provide quality products and excellent service for customers.
4, on-site service commitment
1) we will according to the actual requirements of the buyer, sent 1 to 2 experienced, competent,health and technical personnel to the scene, the handover and acceptance of technical services.
2) we have the equipment installation, testing, commissioning, operation and maintenance, trainingthe technical personnel, technical personnel to master all of the buyer until the operation, repairand maintenance technology, and can achieve the correct maintenance, maintenance, general trouble shooting;
3) when the Buyer notifies us to put into operation, we will according to the buyer's request to sendexperienced engineers to check and supervise the installation, commissioning and operation.
4) when the supply of product failure or can not meet the requirements of the owner, we will exclude the fault according to the requirements of the owner, until the owners satisfaction.
5) supply products need to repair or replace parts, at the request of the owners, we will sendexperienced engineers to the site to provide technical support.
6) technical service warranty costs borne by my side.